Privacy Policy

SmartWebMakers ("we," "us," "our") respects your privacy. This policy explains what information we collect through www.smartwebmakers.com, how we use it, and your rights regarding it.

1. Information We Collect

When you use our Contact form, we collect your name, phone number, email address (if provided), the service you're interested in, and your message.

When you sign up for a website or renew an existing plan, we collect your name, phone number, email address (if provided), business name (if provided), and the plan you choose. We verify your phone number with a one-time code sent by SMS. If you complete a payment, our payment processor (CCAvenue) handles your card or UPI details directly - we never see or store your full payment credentials, only the transaction outcome, amount, and a reference ID.

If you log in to your client account, we keep you signed in using a session tied to your phone number. If you refer another visitor using your personal referral link, we record that the link was clicked or led to a signup, including the referring visitor's IP address - not their name or contact details, unless they go on to sign up themselves.

If you contact us for support once you're a client, we keep a record of that support conversation so we can track it to resolution and refer back to it if the same issue comes up again.

We don't require an account or password to browse this site or view pricing - an account is only ever created once you sign up for a plan or make a payment.

If Google Analytics is active on this site, we may also collect general usage data - pages visited, approximate location derived from IP address, device and browser type - to understand how visitors use the site. This data is aggregated and isn't linked to your name unless you've also submitted the contact form or signed up.

2. How We Use Your Information

We use the information you provide to respond to your inquiry, provide quotes, process payments, deliver the services you've requested, provide support, and administer the referral program. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How Your Data Is Stored

Contact form submissions are sent directly to our business email. Once you sign up for a plan, log in to your account, make a payment, or contact us for support, that information is stored in our own secured database - this is necessary to actually deliver the service, verify your identity on future logins, process payments correctly, and keep a record of what's been delivered. Access to this database is restricted to authorized SmartWebMakers staff.

4. Cookies

If Google Analytics is active, it may set cookies in your browser to track site usage. You can disable cookies in your browser settings at any time - this won't affect your ability to browse the site or contact us.

5. Third-Party Services

This site may use Google Analytics (Google's privacy policy applies to that data) and links out to WhatsApp for direct messaging (Meta's privacy policy applies once you leave our site). We aren't responsible for the privacy practices of these third-party services.

6. Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of personal data we hold about you. To make such a request, contact us using the details below.

Where we're legally required to retain certain records - for example, transaction and payment records under Indian tax law - we'll anonymize your personal details from those records rather than delete them outright, so the underlying financial record can still satisfy that legal obligation without remaining linked to you personally.

7. Children's Privacy

This site is not directed at children under 18, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.

9. Contact Us

For privacy questions or to exercise your rights under Section 6, email privacy@smartwebmakers.com. For anything else, reach us at +91 76962 86332 or on WhatsApp.